The following rant is brought to you (unwittingly) by today’s visit from Leigh Nelson of Wessco Blinds. This is at least the third house for which I’ve had Leigh do window coverings. I really enjoy seeing and talking to her — and consequently doing business with her.
I’m just not sure a lot of people who venture into retail understand that the essence of maintaining business is building relationships with customers. There is a store that I love in Seattle (my hometown) which I sought to add to what hopefully is an esteemed list here at Derring Dude. The guys who work there are great, the concept is tremendous, but, yes, there is a “but.” It seems this place has a publicist. And, though nice enough in an email, the publicist sent me a release, said I couldn’t take photos and offered me a Flickr stream.
Yeah, really personable, this place.
